A unique, high-stakes medical drama that goes beyond the operating room and the ER, to reveal a compelling community of hospital staff who make the healing happen. The series follows Griffin Conners, son of the Chief of Staff, brother to both a surgeon and a nurse, and now – medical school dropout. Having been kicked out in a haze of disgrace, Griffin is forced to return to Broadview Hospital as its newest orderly, where he gets a new perspective on a world he thought he knew through a colorful cast of cleaners, project aides, transport workers and more. Sandy is in critical condition following a car accident on her way to find an unstable Griffin. Zoe tracks down a messed up Griff and peels him off the roof, but when she cleans him up and brings him into Beth-H to see Sandy, Allen is livid. Mel pressures Jake and Dr. Bernstein to deliver the best medical care possible to Sandy, and Cutler tries to help a family whose son is displaying bizarre and troubling behaviour. Through the darkness Allen and Griff are able to reach a measure of understanding, and Griffin ultimately turns to his downstairs family for help. Mel and Cutler are slated to catch a flight to Dallas to plan their future there when Griff’s alarming behaviour holds them back. Sandy insists the Conners address Griff’s drug problem immediately as a family, despite warning signs that suggest they should utilize professional help. Meanwhile, Mel duels with her replacement, Dr. Jake Reuben, over the care of her cherished high school English teacher, and Cutler identifies a patient with critical symptoms that a distracted Allen has missed. When a police officer is killed chasing an urban explorer through an abandoned factory, Mel fights to save her wife – EMT Nicole Foster – who suffers a dangerous reaction to the devastating loss. Griffin reconnects with his old partner in crime Hugh, and together they set off in search of Griff’s ex-girlfriend Natasha. But when Griff finally tracks her down, it isn’t quite the joyous reunion he was hoping for. Allen pressures Kanaskie to get Griff’s job back, and Cutler tries to protect the urban explorer from overzealous cops he believes are out for revenge. When a peculiar woman turns up at Beth-H complaining of a migraine, Allen quickly discovers there is much more going on with her than a headache and he’ll need to employ all of his ID (Infectious Diseases) skill in the ER. Mel reattaches a reluctant construction worker’s severed hand while also contemplating what Cutler’s move to Dallas means for her. A patient of Sandy’s is refusing to eat, and Griffin’s misguided effort to help nearly leads to disaster. As Cutler tries to figure out where he stands with Mel and at Beth-H, a woman mysteriously goes into toxic shock and she and her husband must face the meaning of sacrifice. Mel catches Griffin involved in illicit activity and refuses to believe him when he swears he’s clean. Allen butts heads with the new Chief of Staff, while Sandy learns a valuable lesson treating a prisoner admitted to Beth-H.