Communicating in Times of Change

  • CategoryOther
  • TypeTutorials
  • LanguageEnglish
  • Total size427.1 MB
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  • Last checkedJun. 15th '18
  • Date uploadedJun. 20th '17
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Communicating in Times of Change - Lynda

Leadership communication is never more important than during times of change. This course helps supervisors and mid-level managers come up with a communication strategy that helps make a change initiative successful regardless of whether they are the ones instigating the change. Join communication experts Tatiana Kolovou and Brenda Bailey-Hughes as they address the who, why, when, how, and what of change.

Tatiana and Brenda begin by reviewing success stories and survey data that emphasize why communication in times of change is so crucial. Next, they explain how to strategize communication efforts, craft the change communication message, and answer common questions that people may have when grappling with change. To wrap up, they discuss how to manage difficult questions, emphasize with others, and overcome resistance.
Topics include:

Why communication in times of change matters
Strategizing your communication efforts
Crafting the change communication message
Five questions people have in times of change
Managing difficult questions
Empathizing with others
Overcoming resistance

Files:

Communicating in Times of Change Ex_Files_Communicating_Times_Change Exercise Files
  • Action Plan.docx (19.4 KB)
  • Action_Plan.pdf (41.8 KB)
  • Reference List.docx (17.3 KB)
  • Reference_List.pdf (54.5 KB)
  • 00_01 - Welcome.mp4 (22.6 MB)
  • 00_02 - Course overview.mp4 (21.6 MB)
  • 01_01 - Horror stories.mp4 (37.3 MB)
  • 01_02 - Success stories and survey data.mp4 (19.3 MB)
  • 02_01 - Who.mp4 (32.2 MB)
  • 02_02 - Why and when.mp4 (17.1 MB)
  • 02_03 - How.mp4 (13.2 MB)
  • 02_04 - What.mp4 (34.2 MB)
  • 03_01 - Frame positively.mp4 (22.7 MB)
  • 03_02 - Five questions people have in times of change.mp4 (28.3 MB)
  • 04_01 - Managing difficult questions.mp4 (46.5 MB)
  • 04_02 - Reasons people resist.mp4 (16.2 MB)
  • 04_03 - Empathize with others.mp4 (46.7 MB)
  • 05_01 - Head and heart.mp4 (37.2 MB)
  • 05_02 - Tell the story.mp4 (12.4 MB)
  • 05_03 - Success.mp4 (12.2 MB)
  • 06_01 - Next steps.mp4 (7.3 MB)
  • Torrent Downloaded From Katcr.co - Kickasstorrents.txt (0.1 KB)

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