[ FreeCourseWeb ] Udemy - How To Automate Sales and Support Using Chatbots (Updated 6-2019)

[ FreeCourseWeb.com ] How To Automate Sales and Support Using Chatbots (Updated 6/2019)

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Video: .MP4, 1280x720 30 fps | Audio: AAC, 44.1 kHz, 2ch | Duration: 02:32:46
Genre: eLearning | Language: English + Subtitles | Size: 980 MB

Learn how to best use Chatbot technology to organize and grow your business using Manychat app.
What you'll learn
How to automate sales and support using Chatbots.
Get a quick understanding of how chatbots work.
Learn how to improve your sales and support with chatbots.
How to create your account and configure your settings.
Learn how to create workflows like pros.
What is a sequence and how you can easily create multiple sequences quickly.

What are 'rules' and how you can create them.
The secret method used by experts when setting up their chatbots.
How to configure replies and messages easily.
Learn the simple trick to boost sales with chatbots.
How to Build a Facebook Messenger Chatbot to Generate Leads.

Requirements
You own a business, and you want to be there for your customers.
You want to know how to design develop and promote your own chatbot.
Description
Dear Friend,
Chatbots are the wave of the future, and they aren’t as scary as you may want to believe.
You own a business, and you want to be there for your customers. It’s not possible for you to be online all day and night.
You’ve got other things to do.
Life exists beyond business, no matter how much you want to believe otherwise.
How many people can you talk to at one time?
If you run a successful business, then there are going to be many people talking to you at one time.
You will eventually run out of both time and energy when it comes to dealing with customers.
Hiring Foreign Workers Isn’t The Answer
You may have given this some thought in the not so distant past. It sounds like a good idea on paper.
There are quite a few companies that specialize in offering 24/7 live support for businesses.
The workers speak reasonably good English, and they are online all the time. These workers don’t even take off for holidays.
They don’t know your business as you do. Also, it’s not going to be cheap to hire someone to man your live chat every day.
Cost is always an issue when you’re running a business,.
The Answer Is Having Your Own Chatbot
Chatbots are very affordable and available to EVERYONE.
Over the years, this service gained extreme popularity among the general public as well as business entrepreneurs.
With the latest update of the platform, there are so many new features to be learned inside.
Did you know that Facebook now allows you to have your own chatbot?
It’s not against the rules to have a bot answer the questions your potential customers have.
Facebook allows it, and you won’t risk having your account banned by using a bot.
The term bot is something that is kind of used loosely in this sense. Sure, it’s a bot, and it will answer any questions your customers have.
You tell the bot the answers to the questions. In a sense, you’re the one giving the answers to potential customers.
The bot just relays the information that you provide it. It won’t spit out an incorrect answer unless you feed it inaccurate information.
Manychat Is What You Need
Setting up your chatbot doesn’t take much time or effort. It only requires that you know what you’re doing.
You’re not going to know how to meet the needs of your customers right out of the gate. This is where we come in.
We have created in-depth how-to videos on creating your chatbots. We’ll give you all the inside information to get up and running in a matter of no time.
Your bots will become the lifeblood of your business. You can even send the customer down funnel pages where they can be converted into sales later.
Using ManyChat isn’t just about answering the questions existing customers have, it also gives you the ability to convert leads as well.
Your Competition Is Using Chatbots
They are. You better believe they are. It’s far more economical to use a chatbot than it is to hire a person.
It’s not realistic to think that you’re going to be in front of the computer all day long to answer the questions customers have.
Customers expect you to get back with them promptly and that’s only possible if you use a chatbot.
Watch our videos and put your chatbot into motion.
It’ll answer questions immediately and put your business on the path of being seen as being responsive to the needs of its customers.
In this course we sill cover the following topics:
Overview
Pricing
Account Opening and Notifications
Settings – Part 1
Settings – Part 2
Flows – Part 1
Flows – Part 2
Flows – Part 3
Flows – Part 4
Flows – Part 5
Sequences – Part 1
Sequences – Part 2
Sequences – Part 3
Sequences – Part 4
Rules – Part 1
Rules – Part 2
Rules – Part 3
Replies
Messages
Conclusion
Part 2
“How to Build a Facebook Messenger Chatbot to Generate Leads”
Messenger can become one of your most important marketing channels, and you’ll learn how in this step-by-step video course.
You’re probably here because you’re interested in learning how to use Facebook Messenger to generate leads or semi-automate your customer support.
According to Facebook - On average, there are over 7 billion conversations taking place on Messenger every single day.
Messenger is growing bigger than Snapchat, Instagram, and Twitter combined, every day, so there’s a lot of opportunity for your business.
Many businesses are building Facebook Messenger chatbots to generate leads and semi-automate customer support.
But the big roadblock that a lot of people face is trying to figure out how to do this.
It takes a big technical learning curve to create them unless you’re a tech savvy person.
So, if you want to be able to create chatbots without learning how to code - look no further because we’re going to be talking about that in this video course.
In this course we sill cover the following topics:
Introduction and Getting Started
Messenger is way bigger than Snapchat, Instagram, and Twitter combined. It’s easy to get excited and want to jump in without much planning, but don’t. To make sure you start off right - well, give yourself a bird’s eye view first.
Different Uses
Before we jump into the course, it’ll help you to know what you can create in terms of a chatbot. There are 100s if not 1000s of ways, but our goal is to help you pinpoint a general idea of what you want to accomplish.
Major Chatbot Mistakes
It’s best to start on the right foot, so in this video – we’re going to go over some common mistakes that can potentially lower your conversion rate. A lot of these are simple and sound like common sense, but are common mistakes you want to avoid.
Bot Breakdown
Now that you understand some common mistakes and what you need to do to get a good head start, let’s take a look at some bots and break them down a little.
Increase Conversions
Whether your bot is focused on customer support or converting prospects into leads – this quick and easy method will help you.
Brainstorm
As noted earlier, having a mockup of your bot’s layout is crucial before you jump in and create one. But before you can create a mockup, you need to do a little bit of brainstorming.
Organize Your Ideas
Now that you know how to implement the “brainstorm platter method,” it’s time to dig deeper. Let’s organize your questions and answers...
Mockups
It’s almost time to create your bit. Now, let’s work on creating the final mockup first so you can do it successfully.
Implementation
Congrats! You’ve reached the end of this course. It’s time to take what you’ve brainstormed and turn it into a chatbot. Let’s jump right in….

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