Linkedin - Using Assessments to Hire Customer Service Reps
- CategoryOther
- TypeTutorials
- LanguageEnglish
- Total size427.6 MB
- Uploaded Byfreecoursewb
- Downloads26
- Last checkedNov. 19th '21
- Date uploadedNov. 17th '21
- Seeders 3
- Leechers2
Using Assessments to Hire Customer Service Reps 
https://TutPig.com
Duration: 35m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 427 MB
Genre: eLearning | Language: English
If you’re a hiring manager, there’s probably no worse feeling than realizing you’ve hired the wrong person, especially in a customer service role. Not only have you spent valuable time and money, but you’ve also hired someone who may do a poor job representing your company to the people you want to impress the most, your customers. How do you make sure a candidate with a great resume and great interview is actually a good fit? In this course, customer service expert and certified assessment trainer David Brownlee shows how you can use personality assessments to bolster your confidence that you’re hiring the right people for your customer service roles. David covers two types of personality assessments—DISC and motivation—and shows how they can give you insight into a person’s true behavior and motivations, and how you can use these to find and retain the best customer service performers.
Files:
[ TutPig.com ] Linkedin - Using Assessments to Hire Customer Service Reps- Get Bonus Downloads Here.url (0.2 KB) ~Get Your Files Here ! 1 Introduction
- 01 Using personality assessments to hire in customer service.en.srt (3.1 KB)
- 01 Using personality assessments to hire in customer service.mp4 (24.2 MB)
- 02 Learn the four DISC personality types.en.srt (6.4 KB)
- 02 Learn the four DISC personality types.mp4 (51.8 MB)
- 03 The D personality type in DISC.en.srt (4.3 KB)
- 03 The D personality type in DISC.mp4 (32.7 MB)
- 04 The I personality type in DISC.en.srt (3.5 KB)
- 04 The I personality type in DISC.mp4 (28.7 MB)
- 05 The S personality type in DISC.en.srt (5.0 KB)
- 05 The S personality type in DISC.mp4 (37.8 MB)
- 06 The C personality type in DISC.en.srt (4.7 KB)
- 06 The C personality type in DISC.mp4 (34.3 MB)
- 07 The best-suited personality types for customer service roles.en.srt (5.4 KB)
- 07 The best-suited personality types for customer service roles.mp4 (41.1 MB)
- 08 DISC personality types not suited for customer service roles.en.srt (6.1 KB)
- 08 DISC personality types not suited for customer service roles.mp4 (45.9 MB)
- 09 The motivation assessment.en.srt (5.9 KB)
- 09 The motivation assessment.mp4 (46.3 MB)
- 10 The best motivation types for customer service roles.en.srt (4.3 KB)
- 10 The best motivation types for customer service roles.mp4 (31.2 MB)
- 11 Motivation types not suited for customer service roles.en.srt (5.1 KB)
- 11 Motivation types not suited for customer service roles.mp4 (37.8 MB)
- 12 Take and implement the DISC and motivation assessments.en.srt (2.1 KB)
- 12 Take and implement the DISC and motivation assessments.mp4 (15.7 MB)
- Bonus Resources.txt (0.3 KB)
Code:
- udp://tracker.torrent.eu.org:451/announce
- udp://tracker.tiny-vps.com:6969/announce
- http://tracker.foreverpirates.co:80/announce
- udp://tracker.cyberia.is:6969/announce
- udp://exodus.desync.com:6969/announce
- udp://explodie.org:6969/announce
- udp://tracker.opentrackr.org:1337/announce
- udp://9.rarbg.to:2780/announce
- udp://tracker.internetwarriors.net:1337/announce
- udp://ipv4.tracker.harry.lu:80/announce
- udp://open.stealth.si:80/announce
- udp://9.rarbg.to:2900/announce
- udp://9.rarbg.me:2720/announce
- udp://opentor.org:2710/announce