Udemy - Itil V4 Foundation Essentials For It Service Excellence

  • CategoryOther
  • TypeTutorials
  • LanguageEnglish
  • Total size1 GB
  • Uploaded Byfreecoursewb
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  • Last checkedDec. 15th '23
  • Date uploadedDec. 14th '23
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Infohash : 2CC21D8B3684257B5B6FD4E72BDE5912C6D8B0D3

Itil V4 Foundation Essentials For It Service Excellence

https://DevCourseWeb.com

Published 12/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.03 GB | Duration: 2h 19m

Master ITIL 4 Foundation: Transforming Organizations through IT Service Optimization and Effective Service Management.

What you'll learn
Get a comprehensive understanding of ITIL v4, its key concepts, and the importance of IT Service Management (ITSM) in modern organizations.
Understand the evolution of ITIL from v3 to v4, understanding the key changes and improvements in the latest version.
Service Management Concepts.
Explore the guiding principles of ITIL v4.
Explore to various ITIL practices.
Dive insights into the ITIL SVS, which encompasses the guiding principles, governance, service value chain, and practices
Delve into each stage of the service lifecycle: service strategy, service design, service transition, service operation, and continual service improvement.
Gain guidance on preparing for the ITIL v4 Foundation exam.
and much more

Requirements
Willingness or Interest to learn about ITIL v4 Foundation

Files:

[ DevCourseWeb.com ] Udemy - Itil V4 Foundation Essentials For It Service Excellence
  • Get Bonus Downloads Here.url (0.2 KB)
    • ~Get Your Files Here ! 1 - Introduction to ITIL v4 Foundation
    • 1 - Course Introduction and Overview.mp4 (25.0 MB)
    • 2 - What is ITIL and Why is it Important.mp4 (26.9 MB)
    • 3 - Evolution of ITIL From v3 to v4.mp4 (37.6 MB)
    • 4 - Key Concepts and Principles of ITIL v4.mp4 (33.5 MB)
    2 - Service Management Concepts
    • 10 - 4th Dimensions.mp4 (8.1 MB)
    • 11 - The ITIL Service Value System SVS.mp4 (15.4 MB)
    • 12 - Service Relationships and Service Value Chains.mp4 (34.8 MB)
    • 5 - Introduction to Service Management.mp4 (27.4 MB)
    • 6 - The Four Dimensions of Service Management.mp4 (58.5 MB)
    • 7 - First Dimensions.mp4 (12.8 MB)
    • 8 - 2nd Dimensions.mp4 (18.1 MB)
    • 9 - 3rd Dimensions.mp4 (18.5 MB)
    3 - ITIL Service Value Chain Activities
    • 13 - Service Strategy Overview and Key Concepts.mp4 (24.0 MB)
    • 14 - Service Design Overview and Key Concepts.mp4 (18.2 MB)
    • 15 - Service Transition Overview and Key Concepts.mp4 (36.3 MB)
    • 16 - Service Operation Overview and Key Concepts.mp4 (23.9 MB)
    • 17 - Continual Service Improvement Overview and Key Concepts.mp4 (31.3 MB)
    4 - ITIL Guiding Principles
    • 18 - Introduction to ITIL Guiding Principles.mp4 (38.9 MB)
    • 19 - Focus on Value.mp4 (33.5 MB)
    • 20 - Start Where You Are.mp4 (49.6 MB)
    • 21 - Progress Iteratively with Feedback.mp4 (65.7 MB)
    • 22 - Collaborate and Promote Visibility.mp4 (49.8 MB)
    • 23 - Think and Work Holistically.mp4 (29.7 MB)
    • 24 - Keep It Simple and Practical.mp4 (36.4 MB)
    • 25 - Optimize and Automate.mp4 (61.8 MB)
    5 - ITIL Practices
    • 26 - Overview of ITIL Practices.mp4 (57.0 MB)
    • 27 - Service Level Management.mp4 (40.7 MB)
    • 28 - Incident Management.mp4 (27.6 MB)
    • 29 - Problem Management.mp4 (11.2 MB)
    • 30 - Change Control and Release Management.mp4 (37.8 MB)
    • 31 - Service Request Management.mp4 (18.5 MB)
    • 32 - Service Desk.mp4 (15.0 MB)
    • 33 - Continual Service Improvement.mp4 (11.5 MB)
    6 - Preparing for the ITIL v4 Foundation Exam
    • 34 - Overview of the ITIL v4 Foundation Exam.mp4 (8.2 MB)
    7 - Course Recap andFinalThoughts
    • 35 - Course Recap andFinalThoughts.mp4 (7.0 MB)
    • Bonus Resources.txt (0.4 KB)

Code:

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