Learning to Recognize Process Waste in Financial Services.pdf (Lazy_Khan)
- CategoryOther
- TypeOther
- LanguageEnglish
- Total size100.3 KB
- Uploaded Byabbas89
- Downloads61
- Last checkedMay. 21st '18
- Date uploadedJun. 21st '14
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One of the biggest challenges for Six Sigma practitioners in financial services is developing the ability to recognize waste. Imagine an “overnight pack” entering Bank One’s wholesale lockbox process for processing remittance payments. By the time it has been through every step, up and down the elevators, back and forth between departments, it would have traveled one-and-a-half miles. Hard to believe? The lockbox staff also thought so, at first. But as they traced the physical flow of the value stream, everyone was floored. “Well, I guess maybe it could travel that far!”
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- Learning to Recognize Process Waste in Financial Services.pdf (100.3 KB)
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